Privacy Notice

  1. General

This Privacy Notice sets out how Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ (hereinafter referred to as “Company” or “We”) processes data, whether on individuals (including personal data in respect of individuals who are clients, intermediaries or other third parties that We interact with, or any individual who is connected to those parties) or otherwise. Where the data held are on individuals, this document also sets out the rights of those individuals in respect of that personal data.

This Privacy Notice has been prepared in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”).

Any questions relating to this Privacy Notice or requests in respect of personal data should be directed to our Data Protection Officer (DPO) at info@kkaterina.com

  1. Who we are

Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ

A FEW WORDS ABOUT US

Our company was founded in 1996. We continue to this day with the same pure ingredients. The course of the company is constantly upward and sales rank us in 1st place.

In recent years we have adapted to a state-of-the-art space, based on European standards.

We would like to thank our customers for the trust they show us and we promise to continue with the same quality.

Our main offices are located at Paragogikotitas 34a-36a, Lakatamia, Nicosia, Cyprus.

We strive to protect personal data and apply high standards of conduct when it comes to privacy issues. We ensure that our employees are provided with the appropriate training in order to handle personal data promptly and in accordance with the laws. Furthermore, We endeavor to ensure that any parties with whom We co-operate apply the same high standards when it comes to data protection and privacy as We do.

  1. Your personal information

When you visit one of our offices, our internet website(s), our social media pages, our online advertising channels or our representatives in various exhibitions (in Cyprus or abroad) we may ask you to provide us with certain information so that we can communicate with you about our products and services. You are not obliged to provide us with such information, but if you choose not to, you may miss out on events and special offers and certain services may not be available to you.

Here is a list of personal data we commonly collect to conduct our business activities:

  • Contact details (e.g. name, company name, work and mobile telephone numbers, work and personal email and postal address).
  • Financial information (e.g. duties and taxes, payroll, bank accounts details).
  • Personal information We collect and use from third parties;
  • Employment information (e.g. employment history, employee number, assessments, salary, and benefits).
  • Any other information you may provide to us.
  1. How we use it

Here at Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ We take your privacy seriously and will only use your personal information in accordance with our Personal Data Protection Policy, in order to communicate with you about our services and to improve the quality of our services.

The purposes for which We collect, process, and/or otherwise use your personal data for the following purposes:

If you are a customer, service provider, agent, or contractor:

  • Provide the information of products and services you request
  • Invoice you for the products and services you request
  • Provide you, if you are a costumer, with effective customer service
  • Contact you with information and notices related to usage of our products and services, including our website
  • Contact you with special offers and other marketing information we would like to deliver to you

If you are a service provider, an agent or contractor to ensure you (and your company) have the appropriate experience and qualifications to provide services on our behalf:

  • Invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us)
  • Improve our products and services and develop new products and services
  • Improve our marketing and promotional efforts
  • Improve the content, functionality, and usability of our website
  • Use for any other purposes for which we provide notice at the time of collection
  • Comply with legal and regulatory requirements, monitoring and enforcing compliance with company policies and procedures and with legal and regulatory requirements
  • Protect the security of personal data as well as M9 Logistics systems and premises
  • Protect against, identify, and prevent fraud and other criminal activity, claims and other liabilities
  • Any other purpose specifically requested and/or agreed by you

Your personal information is processed and stored in our central offices located in Limassol. It will be accessed only by our employees or contractors who are authorized to do so under a duty of confidentiality and only for the purposes stated above.

We use third party service providers to store and process personal data in certain ways which are useful for the purposes of our business. We use a cloud-based service provider which provides a Customer Relations Management software. These service providers are only allowed to process your personal data to the extent necessary to provide the services we have requested from them. Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ shall not carry out any automated decision-making activities, including profiling, using your personal information.

  1. How long we keep it

Your information will be kept only for as long as required to fulfil the purposes for which it was collected, in accordance with our Data Retention Policy. After the applicable retention period, your personal data will be irreversibly destroyed unless destruction is prohibited for legal, regulatory or technical reasons.

Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please refer to our Data Retention Policy for more information on our personal data retention schedule.

Any requests for further information in relation to the continued processing of specific data and requests for destruction of data should be made to info@kkaterina.com

 

  1. When filling out the Contact Form on our website (https://katerinabakery.com/?page_id=20),you will be asked to provide:

 

  • Name
  • e-mail

Your information will be kept only for as long as required to fulfil the purposes for which it was collected, in accordance with our Data Retention Policy. After the applicable retention period, your personal data will be irreversibly destroyed unless destruction is prohibited for legal, regulatory or technical reasons.

Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please refer to our Data Retention Policy for more information on our personal data retention schedule.

Any requests for further information in relation to the continued processing of specific data and requests for destruction of data should be made to info@kkaterina.com

 

 

 

 

 

 

 

 

 

  1. Your rights

Subject to the provisions of the GDPR, you have certain rights regarding the Personal Data we collect, process or disclose and that is related to you, including the right:

  • to receive access to your personal data (right to access);
  • to rectify inaccurate personal data concerning you (right to data rectification);
  • to request deletion/erasure of your personal data (right to erasure/deletion, “right to be forgotten”);
  • to receive the Personal Data provided by you in a structured, commonly used and machine-readable format and to transmit those Personal Data to another data controller (right to data portability);
  • to object to the use of your personal data where such use is based on our legitimate interests or on public interests (right to object);
  • in some cases, to request the restriction of processing of your personal data (right to restriction of processing);
  • to withdraw the consent given to us regarding the processing of your personal data at any time. Note that any withdrawal of consent will not affect the lawfulness of processing based on consent before it was withdrawn.

Should you believe that any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us at info@kkaterina.com. In the event that you wish to complain about how we have handled your personal data, please contact Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ Data Protection Officer at info@kkaterina.com or in writing at Paragogikotitas 34a-36a, Lakatamia, Nicosia, Cyprus. We will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Office of the Commissioner for Personal Data Protection, at:

1 Iasonos Str.,

1082 Nicosia,

P.O. Box 23378,

1682 Nicosia

Tel: +357 22818456

Fax: +357 22304565

Email: commissioner@dataprotection.gov.cy

Changes to this Privacy Notice

Κ.ΚΑΤΕΡΙΝΑ ΑΡΤΟΠΟΙΕΙΑ ΛΤΔ keeps this Privacy Notice under review in order to ensure that it is in line with any changes to the laws relating to privacy and personal data. Any updates will be communicated to you promptly and shall also appear on the Firm’s website at [https://katerinabakery.com]

This Privacy Policy was last updated on 31/01/2024.